Consumer Directed Personal Assistance Services (CDPAS)

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CDPAS Health Documents

All CDPAS attendants are required to read and download the following Policies:

After reading all documents above, please click here to sign an attestation confirming your review and knowledge of these documents.

Consumer Directed (Self-Directed) Personal Assistance Services (CDPAS)

In the Consumer Directed Personal Assistance Program, people who require personal care assistance assume a number of the responsibilities generally handled by traditional home health agencies. The person becomes the attendant’s direct supervisor and handles recruitment, screening, hiring, training, scheduling, supervising and disciplining the attendants up to and including termination.

CDR serves as a “fiscal intermediary”, which is responsible for maintaining personnel and payroll records as well as billing Medicaid. The Agency assists participants with problem solving and providing supports and access to tools Supervisors can use when recruiting attendants. CDR Support Specialists provide CDPAS Supervisors with “one on one” support for issues such as training and ongoing management skills. Additionally, CDR provides access to tools for CDPAS Supervisors to use with recruitment, and screening their attendants.

People who are interested in Self-Directed Personal Assistance Services must be able to direct their own personal assistance services or must have a family member, friend, or designated representative who is willing to assume the responsibilities of the self-directing participant.

There are a number of benefits to this program:

  • People with disabilities are able to screen and select the people who assist them in their homes.
  • People with disabilities are able to exercise more control with their choices about who provides their personal care.
  • People with disabilities manage their own attendant services and train their selected attendants on how they would like their personal care provided.

For more information, or to find out if you or a loved one may be eligible for this service, please contact CDR at (585)-546-7510 or send an inquiry to

Click here for our program brochure.

If you are a consumer, designated representative or someone else wishing to report an issue in our CDPAS program or seek assistance online, please Click Here to fill out a CDPAS Reporting Form.

If you are an attendant or applicant and wish to report an issue or seek assistance online, please Click Here to fill out a CDPAS Attendant Reporting Form.

map-of-NY-300CDR’s Consumer Directed Personal Assistance services offer support and assistance to people with disabilities and seniors in Monroe, Orleans, Genesee, Wyoming, Livingston, Steuben, Schuyler, Chemung, Wayne, Ontario, Yates, Seneca, Allegany, Cayuga, and Tioga counties in New York State. CDR has four office locations in Albany, Corning, Geneva and Rochester. You can visit or contact any of our office locations for information.