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IT Tech Support



Employment Type: Full-Time
Summary:
Under minimal supervision, the IT Tech Support ensures the IT functions of Center for Disability Rights is working correctly. Determines problems within the CDR computer system and resolves issues as they occur as well as prevention of problems before they arise. Supervisory duties are not a major responsibility of the position.
Duties:
Troubleshoots network and phone problems.

Maintenance of multiple servers and branch locations.

Systems/Data backups and restores.

Communication as needed to various IT/phone vendors.

Misc. general IT duties.

Monitor network security.

End User help desk support.
Skills:
Good verbal and listening skills needed to determine the root cause of the problem and communicate with employee the issue and preventative measures.

Professionalism is mandatory as confidential employee and consumer information may be viewed while resolving the issue.

Must have strong Network troubleshooting skills including VOIP phone systems.
Qualifications:
One (1) to two (2) years related experience.

Knowledge of server 2016 and above.

Knowledge of Office 365.

Individual needs to have an extensive knowledge program applications including but not limited Linux, Apache, WebServer, and MySql.

Knowledge of server side scripting in PHP is a must.
Language Required: None
Minimum Education: High School Diploma or GED
Minimum Experience: 0-1 year
Contact Name: Human Resources
Contact Email: resumes@cdrnys.org
Contact Phone: (585) 546-7510
The Center for Disability Rights strives to be a participant controlled, cross disability organization that is reflective of the community it serves. CDR values diversity and does not discriminate on the basis of age, color, cultural or ethnic group membership, disability status, educational level, family status, gender, income, national origin, race, religion, or sexual orientation. People with disabilities are encouraged to apply. CDR will make reasonable accommodations for qualified individuals with disabilities.
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