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Quality Assurance Specialist

Employment Type: Full-Time
The Quality Assurance Specialist is responsible for ensuring services meet the established standards of quality for all programs under the purview of the Center for Disability Rights, including OPWDD, NHTD/TBI Waiver, Independent Living, and CDPAS.
Maintain files that are current and incompliance with the CDR and State-regulating agency. Meets all documentation timelines and maintains quality of services. Participate in trainings at the discretion of the Supervisor and strives for professional development and to increase their knowledge base related to participant population. Review program updates as administered, and learn and implement all changes, regulatory and otherwise. Implement changes as needed. Maintain communication with participant service providers and families. Attend all assigned trainings Attend Agency's in-service training and department meetings as well as any other agency-related activities. Perform other program-related duties as assigned.
Knowledge of OPWDD, NHTD/TBI Waiver, Independent Living, and CDPAS regulations, programs, and service delivery systems. Knowledge of audit, policy/procedures, quality assurance regulations. Must be able to multi-task, establish priorities, and meet deadlines. Must demonstrate attention to detail, planning and organizational skills. Ability to work in a collaborative environment, work independently, and motivate others. Ability to communicate effectively, both orally and in writing. Ability to act quickly, assess, and act appropriately in crisis situations. Proficient with technology and understanding of health records. Data collection, management and analysis skills required. Maintain appropriate confidentiality and discretion at all times.
Bachelor's Degree in Healthcare, Business, Human Services Administration, or related field, preferred. Minimum 2 years of experience within a health care or human services setting. Possession of valid NYS driver license required.
Language Required: English
Minimum Education: Bachelors Degree
Minimum Experience: 2-5 years
Contact Name: Human Resources
Contact Email:
Contact Phone: (585) 546-7510
The Center for Disability Rights strives to be a participant controlled, cross disability organization that is reflective of the community it serves. CDR values diversity and does not discriminate on the basis of age, color, cultural or ethnic group membership, disability status, educational level, family status, gender, income, national origin, race, religion, or sexual orientation. People with disabilities are encouraged to apply. CDR will make reasonable accommodations for qualified individuals with disabilities.
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