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Manager of Community Support Services

Employment Type: Full-Time
The Manager of Community Support Services is responsible for marketing the Habilitation Programs of CDR to the Rochester community and bringing in new consumers for services. This includes scheduling, program development, training, and overall oversight of day-to-day coordination of the Community Habilitation and Day Habilitation services and staff supervision under the regulatory requirements of the OPWDD Home and Community Based Waiver program.
Responsible for oversight of scheduling within the day and community habilitation program. Keeping a computerized scheduling program up to date.

Ensuring that all hours that are being provided are approved and units are being utilized appropriately.

Screening, interviewing, hiring, training and supervising staff.

Conduct satisfaction surveys with consumer.

Recommend areas of staff improvement and potential training opportunities.

Responsible for marketing the agency and Habilitation program to Rochester and surrounding communities.

Attend all ISP review meetings and Development of goal plans.

Work with the Coordinator of Deaf Services to get feedback on progress of the consumers so plans can be accurately revised and updated.

Ensure that all monthly documentation for the Habilitation Program is completed.

Ensure compliance department with policies and procedures.

Ensure staff is working on the goals and are knowledgeable about what each goal entails.

Other duties as assigned or required.
Good written and verbal communication skills.

Managerial skills.
College Degree Preferred (Master's, Bachelor's, Associates) in a human service-related field; but not required.

Candidate must have working knowledge and experience with the OPWDD Waiver and community habilitation/day habilitation programs. (I.e., writing community/day habilitation plans, auditing files, etc.).

Prior supervisor experience as it related to working with those with disabilities is a plus.
Language Required: None
Minimum Education: Associates Degree
Minimum Experience: 1-2 years
Contact Name: HR Department
Contact Email:
Contact Phone: (585) 546-7510
The Center for Disability Rights strives to be a participant controlled, cross disability organization that is reflective of the community it serves. CDR values diversity and does not discriminate on the basis of age, color, cultural or ethnic group membership, disability status, educational level, family status, gender, income, national origin, race, religion, or sexual orientation. People with disabilities are encouraged to apply. CDR will make reasonable accommodations for qualified individuals with disabilities.
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