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Support Services Provider

Employment Type: Part-Time
SSP services are individually designed for helping a Deaf-Blind and/or individual with moderate vision loss learn skills and get supports needed to pursue personal interests, integration, and independence. These services are provided in the person's home and in the community. The SSP staff provides access to the community by making transportation available and serves as a human guide while walking. The SSP relays visual and environmental information that may not be heard or seen by the person who is Deaf-Blind/Visually Impaired. The SSP staff is to assist Deaf-Blind individuals in achieving their goals, personal values, and outcomes. SSP Staff acts as a link between persons who are Deaf-Blind/Vision Loss and their environment as a guide and communication facilitator.
  • As a representative of CDR, be committed in all that you do to support, perpetuate, and model the CDR Mission.
  • Provide services such as one-on-one communication assistance and supervision with activities of daily living such as meal preparation, light household tasks, safety in the community, public transportation, shopping, socialization, and/or other tasks chosen by the individual.
  • Communicate with Manager of Deaf Services about needs desired by individual. Recommend additional services based on their growing knowledge of the individual's interests.
  • Receive instructions from Manager of Deaf Services to support and promote services to achieve goals of individual.
  • The SSP may provide information to the individual to assist in considering options, but at no point should the SSP make choices and decisions but to remain objective, supportive and empowering while providing services, sparing in expressing their personal preferences.
  • Document progress notes related to travel/assistance provided
  • Report attendance and daily activities to Manager of Deaf Services
  • Attend training sessions designed to increase knowledge base related to Deaf Blindness, Rights and Responsibilities of participants, and all required agency trainings.
  • Attend all scheduled Staff meetings
  • Be reliable and punctual
  • Adhere to all CDR agency policies and procedures.
  • Other duties as assigned or required.
The Job Duties are representative of the essential functions of the position. The physical requirements for this position are those typically present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Reliable transportation is necessary as there may be local day business travel required of this position.
  • Must be fluent in American Sign Language (ASL)
  • Must have high school diploma or GED. Must be at least 18 years old
  • One year of experience working with Deaf individuals preferred in the human services field
  • Ability to comprehend and communicate through written dialogue
  • Customer Services Principles
  • Organizational Representation
  • Knowledge of Deaf and Deaf-Blind Culture
  • Working knowledge of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 as it relates to communication and potential communication barriers and accommodations.
  • Have good written communication skills
  • Have the ability to meet the individual's needs
  • Ability to get along with individuals of all backgrounds
  • Ability to be flexible and be able to handle unknown situations
  • Ability to tolerate individuals and activities from various cultural backgrounds
  • Ability to be flexible and work varying hours depending on the needs of consumers
Language Required: Other
Minimum Education: High School Diploma or GED
Minimum Experience: 0-1 year
Contact Name: Catherine Stutzman
Contact Email:
Contact Phone: (585) 546-7510
The Center for Disability Rights strives to be a participant controlled, cross disability organization that is reflective of the community it serves. CDR values diversity and does not discriminate on the basis of age, color, cultural or ethnic group membership, disability status, educational level, family status, gender, income, national origin, race, religion, or sexual orientation. People with disabilities are encouraged to apply. CDR will make reasonable accommodations for qualified individuals with disabilities.
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